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AR, LA, NM, OK, TX McEvoy Group 211-219 World Trade Center Dallas, TX 75207 T 800.362.3869 F 866.748.8461 www.donaldmcevoyltd.com
CT, MA, ME, NH, RI, VT BL Rogers 35 West St. Northborough, MA 01532 T 800.276.4377 F 508.393.8974 www.blrogers.com Southern NJ, PA John Keane Associates 28 Waterway Road Ocean City, NJ 08226 T 609.399.8010 F 609.399.8443
Hawaii Philtonic Marketing Group 725 Kapiolani Blvd., Suite C-211 Honolulu, HI 96813 T 808.593.2730 F 808.593.2731 Las Vegas SPI World Market Center 691-C 495 S Grand Central Pkwy. Las Vegas, NV 89106 T 800.223.4438 F 800.223.4428
KS, NE, MO Dottie Smith 15501 W 98th PL. Lenexa, KS 66219 T 816.392.4145 F 913.307.0261 [email protected] IA, MO Linda Boots 170 Hwy 130 Tipton, IA T 563.886.6091 F 563.886.6091 [email protected]
MN, ND, SD Priorities 2 Minneapolis Gift Mart #G417 Minnetonka, MN 55343 T 800.444.3653 F 952.472.9273 www.priorities2.com
Northern CA, Northern NV SPI - Kim Theng, Pat Bell 377 Swift Ave South San Francisco, CA 94080 T 800.223.4438 T 650.616.7777 F 800.223.4428 AK, ID, OR, MT, WA Rob Brown and Associates 218 Main St #518 Kirkland, WA 98033 T 800.767.5949 F 800.764.4784 www.robbrownassociates.com MO Starr Marketing PO Box 338 O’Fallon, MO 63366 T 636.9782241 F 636.978.3582 IL, IN, OH, MI, WI Ira Jones Company Chicago, IL T 800.288.1212 F 312.944.2539 www.irajones.net AL, DC, DE, FL, GA, KY, MD, MS, NC, SC, TN, VA, WV Werner Frank #1200 Bldg 2 (GiftMart) Atlanta, GA 30303 T 866.285.1200 F 866.688.2269 www.wernerfrank.com
NY, Northern NJ Group A 10 Yellow Brick Court Northport, NY 11768 T 888.513.3008 F 631.651.9078 Upstate NY Empire Gift Sales 7609 Wohlhueter Road Colden, NY 14033 T 716.941.3949 F 716.941.9049
reps showrooms
Southern CA, AZ CMA - California Marketing Associates 110 East 9th St #C1300 Los Angeles, CA 90079 T 213.452.7000 F 213.452.7010 www.cmagifts.com CO, UT, WY Reser Co. 451 E. 58th Ave. #1242 Denver, CO 80216 T 800.237.2403 F 800.509.4588 [email protected]
@ Contact SPI for a copy of our other catalogs www.pi-gery.com
2013 - 2014
be found at (email SPI for login credentials) http://reseller.spi-home.com/SPIproductFactsAll.xls First orders for new customers cannot be a third-party drop shipment.
Due to the rising costs and additional overhead required to process drop ship orders, we will not be offering drop shipments for customers whose drop shipments exceed 50% of their gross combined SPI purchases. We cannot provide freight quotes. Shipping dates and delivery times on drop shipments cannot be guaranteed. MAP Policy All SPI items are covered under a MAP (minimum advertised price) policy. This policy mandates that no SPI item can be advertised to retail for less than 2.2 times the stated wholesale cost. This policy applies to all customers, equally. Drop shipments will be stopped if pricing is in violation. For further info please refer to (email SPI for login credentials) http://reseller.spi-home.com/SPIMAPPolicy.pdf Returns / Claims Damages We do our best to ensure safe arrival of your orders. Unfortunately, damages do sometimes occur during shipping. If you receive a damaged shipment, please take the following measures: Immediately note any damages to boxes, notify the driver of the damages, and retain the original packing materials for possible inspection. Immediately call the carrier (UPS, for example) to report the damages and receive claim instructions. Notify SPI Customer Service of any damage. Claims Report all claims to SPI Customer Service within 30 days of receipt of shipment. Credit will only be given for returned merchandise when prior authorization has been obtained directly from SPI. Size, Color, And Specifications We take pride in the quality and consistency of all of our products. SPI’s craftsmen work hard to refine the unique beauty of natural materials, such as marble, but each piece is very different and made by hand. Therefore, color, size and texture may vary creating a truly unique piece of art like none other in your store or gallery. Some items may include the SPI logo hangtags, country of origin stickers, and/or other SPI insignia. Spheres, stands, flowers, candles, and other props pictured with items are not included unless othe
How To Order Ordering is easy. Just contact your regional SPI rep and they will gladly assist you with your order. Don’t know who your rep is? Find them on our Rep List or online at www.spi-home.com New Customers Order Minimums We welcome new accounts upon credit verification and approval. Please allow 2 to 4 weeks to process credit applications. Orders can be processed immediately with a credit card. The minimum opening order is $200. Minimum on re-orders is only $100. SPI Home orders may be combined with SPI Gallery orders. Methods Of Payment We gladly accept the following forms of payment: Visa / Mastercard / American Express Credit Card orders will be billed at time of shipping. All orders must show complete billing address and phone number associated with the credit card. Cash / Prepaid Cash orders can be shipped freight collect or with shipping charges payable within 30 days. Credit Approved and established accounts are due Net 30 from the date of shipping. Sorry, no C.O.D. Shipping We make every effort to ship your order quickly. All orders are shipped directly from our warehouse in South San Francisco, California. Please allow up to two weeks for delivery of items in stock. Please note that items ordered together are not necessarily shipped together. Backorders Backordered items will be shipped as they become available, until customer’s specified cancellation date or 50 days after original ship date - whichever comes first. Please specify on your order if no backorders will be accepted. Backorders below $50 will be cancelled automatically to minimize high freight cost. Earned Freight Allowances Ground shipments within the US (48 contiguous states) over $500 may qualify for freight concessions according to our Freight Allowance Policy. Please call for details. Drop Shipments Subject to the terms below, any single item over $75 may be drop shipped for an additional handling charge plus the cost of shipping. Please call for details. Product sizes weights can
rwise stated. All images and items are copyrighted and protected by US and International copyright laws. Prices are subject to change without notice. Customer Service We are always here for you and want to thank you for your business. Please feel free to contact us with your order or with any questions. We are open Monday through Friday, 8:30 AM to 5:00 PM Pacific Standard Time. Or, you can visit us online, 24 hours a day at www.spi-home.com or by email: [email protected]
terms and conditions
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